Warranty

At Fashgarment™, we stand behind the quality and craftsmanship of our products. Your satisfaction and confidence in our items are of utmost importance to us. Each of our scarves and smart glasses is made with meticulous attention to detail, using premium materials to ensure durability and long-lasting style. To give you peace of mind, we offer a warranty that covers both our fashion accessories and smart glasses.

Warranty Coverage for Scarves

Our scarves are crafted with the highest quality standards. Each piece is inspected carefully, but if you encounter any issues with the craftsmanship or materials, we’re here to help.

• Duration: Our scarves are covered by a 30 days from the date of purchase.
• Coverage: This warranty covers any defects in materials or workmanship under normal use.
• Exclusions: Please note that this warranty does not cover:
  • Damage caused by improper care or misuse
  • Stains, fading, or general wear and tear due to prolonged use or washing
  • Accidental damage

If you experience any issues that fall under our warranty coverage, please contact us with proof of purchase, and we will assist you in replacing the item or offering repair solutions where possible.

Warranty Coverage for Smart Glasses

Our smart glasses combine cutting-edge technology with stylish design, and each pair undergoes extensive testing to ensure reliability. However, if you experience any defects, our warranty covers your product to ensure you’re satisfied with your investment.

• Duration: Our smart glasses are covered by a 180 days from the date of purchase.
• Coverage: This warranty covers:
  • Manufacturer defects in materials or workmanship
  • Functionality issues with features such as Bluetooth connectivity, sound quality, and battery performance
• Exclusions: This warranty does not cover:
  • Damage due to accidents, misuse, or unauthorized modifications
  • Normal wear and tear (such as scratches on the lenses)
  • Battery degradation over time (normal for rechargeable batteries)

If you encounter any issues within the warranty period, please reach out to our support team with your purchase details. We will assess the problem and offer repair, replacement, or support based on the nature of the defect.

How to Make a Warranty Claim

To initiate a warranty claim, please follow these steps:

1. Contact Us: Reach out to our customer support team at support@fashgarment.com with your proof of purchase.
2. Describe the Issue: Provide details and, if possible, photographs of the issue.
3. Processing Your Claim: Once reviewed, we will confirm the warranty eligibility and guide you through the next steps.

Additional Information

• Repairs and Maintenance: After the warranty period, we offer repair services at a minimal fee to keep your accessories in excellent condition.
• Shipping Costs: Warranty claims may be subject to shipping costs, depending on the situation.

We are dedicated to providing you with products that bring style and convenience to your daily life. Thank you for choosing Fashgarment™—we’re committed to delivering accessories that last.